Company Background
Flat Beds is part of Complex Travel Group (formerly RoundAbout Travel) which was founded in 2008 by travel professionals Mark and Amy Trim. After many years in the industry as travel consultants and branch managers, they were frustrated by the confusion and mystery surrounding round the world fares, so decided to do something about it, launching into the round the world market.
‘Keep it simple’ was their answer as they set out to build a company and a website dedicated to servicing internet savvy individuals that wanted expert and timely service, relevant information, a user friendly website and most of all great value.
Read on to find out more about us and how we can help you!
Welcome to Flat Beds. Real Fares, Real Service.
Over time we discovered that value driven business class customers loved our way of doing things and finding the best value deals to meet their needs, so Flat Beds was a natural extension to complement our RTW offering. Our Points of Difference show that we stand out from other travel agencies and are able to make your booking process simpler and quicker whilst delivering the optimum balance of price, product quality and reward benefits.
By leveraging your time and bringing in an expert airfare specialist, we’ll conduct a full cost/benefit consultation to ensure you’ve got the best value flat bed deal on the market, avoiding poor quality airlines, average aircraft or angled/lie flat business class seats. You’ll save time by outsourcing to a professional and will get better service than direct with the airlines. With a 4.9/5 star review rating over hundreds of testimonials and reviews on Trustpilot and Facebook, Flat Beds has cemented itself as an industry leader with excellent service.
Complex Travel Group has grown to include 4 trading brands; RoundAbout Travel, QFlyer, Flat Beds, and Y Premium. With total sales since inception in excess of $300 million, this continued growth has seen Complex Travel Group reach annual turnover now in excess of $100 million across Australia and New Zealand. In 2023, Flat Beds also launched its subsidiary brand Flat Beds Tour + Cruise, providing luxury tour and cruise booking services for Flat Beds clients.
Flat Beds is a member of Link Travel Group, is IATA certified and is a fully ATIA/ATAS accredited travel agency, a key factor that’s extremely important in the current landscape.
We process all credit card transactions via Mint’s secure payment gateway and have full professional indemnity and public liability insurance for your peace of mind.
